The MaineStreet Business Building holds to the strictest standards and ethics of confidentiality pertaining to both verbal and written communications. MSBB also adheres to the protocol and policies of non-compete and non-replication. MaineStreet Business Building is a program of Sunrise County Economic Council.
1. GETTING STARTED
Business Hours
The MaineStreet Business Building’s (MSBB) normal business hours are from 8:30 AM until 4:00 PM (closed for lunch from 12:00 until 1:00 PM), Monday through Friday, except for observed holidays or days that team members are at other mandated training or conference events. In the event MSBB is closed, notice will be provided on MSBB's social platforms. All office rental and coworking members are permitted to use the facility on a 24/7/365 basis by using their access key cards. This 24/7/365 access is provided solely for legitimate business and professional use and is subject to the Business Use Only; Residential Use Prohibited requirements in these Terms. Guests will need to be let in by members if they visit outside of normal business hours, as the building will be locked and only accessible by key card. Electricity, heating and air conditioning will be provided for suitable business occupancy of the premises, 24 hours a day, seven days per week.
Security & Building Access
Members will receive key cards to use for entering the building from the Main Street side of the facility (Floor 1). These cards are issued by the MaineStreet Business Building (MSBB) Manager upon sign up. Office members may also receive a physical key for their office door. Members agree to notify the MSBB Manager immediately if a key card or physical key is lost or stolen. Upon ending membership, key cards and all keys issued to the member by MSBB must be returned to MSBB Manager immediately. Key cards from employees or members who vacate the premises must also be immediately returned.
MaineStreet Business Building will provide camera monitoring at the entrances and exits on both floors which will be active on a 24/7 basis and will log activities to ensure a safe environment for all. Fire monitoring systems are also in place at MaineStreet Business Building. Reception is not provided at MaineStreet Business Building. If the building is locked, members may use their key cards to access the building. MaineStreet Business Building members and users of the space are individually responsible for greeting clients and ensuring any clients they are inviting into the building are able to gain access.
Corporate coworking members are solely responsible for the care of key cards held by their business designees and building access of their business designee key card holders.
MSBB Personnel Contact
Members may reach MaineStreet Business Building staff during normal business hours.
Professional Services & Amenities
The following services are available to MSBB members:
• Building utilities; each space and office has individual air control
• Business plan development assistance, individual business development coaching, and other technical assistance
• Access to exclusive newsletter that includes statewide and local business events, programs, successes, funding opportunities, and more
• Use of the 19 Main Street conference room on a periodic basis and as available (must be booked with MSBB Manager and/or booking platform and is available on first-come-first-served basis)
• Use of the video conference booths on Floor 1 of 19 Main Street as available
• Up to 500Mbps of shared internet connectivity via a third-party provider. Members are responsible for any and all additional internet security needed to protect activities of their company and business operations. Instructions on how to connect to the Internet are sent to the Member from the MSBB Manager upon moving in
• Mailbox for office members and mail forwarding for virtual members, so long as and all monies owed to MSBB are current
• Periodic roundtables (virtual, in-person, hybrid) for the Washington County business community to connect, share, and learn
• Fully furnished professional, comfortable workspaces
• Shared kitchen/break area including full-sized refrigerator/freezer, dishwasher, microwave, dishes, flatware, kitchen supplies
• Shared professional, high-end office equipment on both floors (printer/copier*, scanner, email capabilities) as well as video conference capability in the conference room and open coworking/training area
• Comfortable fully furnished relax zone and river view patios
• Free or reduced-cost access to business events and professional development
• Coffee, tea, and water
Basic printing/copying is generally included in rental/membership fee; however, if regular large print/copy jobs are necessary, member should let MSBB Manager know, and suitable print/copy fees may be added to monthly invoices. Manager may refer member to local print companies in the area for more extensive professional printing services. Membership agreements outline associated charges if print jobs exceed standard limits.
Continuous Liability Insurance Requirement
All members must maintain the liability insurance required by MSBB and Sunrise County Economic Council (SCEC) continuously and without lapse for the full duration of membership, including all renewal periods. Required coverage must be in place, with Sunrise County Economic Council listed as Additional Insured, before building access or occupancy begins and must remain in full force and effect until membership and building access have ended. A current Certificate of Insurance (COI) must be provided to the MSBB Manager before occupancy/access, upon each policy renewal or replacement, and at any other time requested by MSBB or SCEC. Members must promptly notify the MSBB Manager of any cancellation, nonrenewal, lapse, or material reduction in required coverage. Failure to maintain required coverage or provide current proof of coverage may result in suspension of building access and/or termination of membership until compliance is restored. The required coverage standards are reflected in the original MSBB Lease Agreement, excerpted below.
Indemnification and Insurance. The Tenant will indemnify and hold harmless and assume the defense of the Manager, its agents, employees and officials, including the Manager of the Property from any and all claims, liabilities, judgments, costs, damages and expenses of any nature whatsoever, including the cost of defending such claims, which may accrue against, be charged to, be recovered from or sought to be recovered from the Manager, its agents, employees and officials, including the Manager of the Property by reason of or on account of any personal injury, sickness, or death of any person or damage to property arising from the Tenant’s use and occupancy of the Premises and the operation of its business on the Property.
In order to affect the same, the Tenant agrees to purchase and keep in full force and effect at all times during the term of this Lease, commercial general liability insurance with limits of at least one million dollars ($1,000,000) per occurrence, for injuries to or death of persons, and at least one hundred thousand ($100,000) per occurrence for damage to property. Such insurance shall name the Manager, its agents, employees and officials and the Manager of the Property as additional insureds under the policy.
2. FACILITIES
Facilities Accommodation Standards
Guaranteed minimum standards:
• Room environment - clean, non-hazardous (note: leave trash cans outside the suite doors at the end of the week to have them emptied)
• Electricity - all spaces are equipped with outlets that comply with local codes
• Lights – individually controlled lighting is provided in each space
• Security - doors with locks, windows with internal latches
• Keys - one access badge for each business principal to access the building entrances and one metal key each office rental as requested.
• Replacement keys can only be copied by MSBB staff and can be ordered through the MSBB Manager and may be included on the subsequent rental/membership invoice
• Loss of keys is to be reported to MSBB within 24 hours. Members are responsible for any costs occurring from the loss of any security keys that result in the need to replace locks to all entrances; or for loss of metal keys that also require replacement keys. It is not permitted to alter/change existing locks.
• Members with windows are responsible for keeping their office windows closed and locked in their absence and may be held liable for any damage caused otherwise.
• Members with glass doors may not block light coming through the glass on windows or on doors. If more privacy is desired, Members can request privacy film at $100/door.
• Key cards or keys may not be used by non-members.
Business Use Only; Residential Use Prohibited
MSBB is a professional business facility. Offices, coworking areas, conference and meeting rooms, common areas, the kitchen/break area, relax zone, patios, and all other portions of the building are provided solely for legitimate business, professional, educational, programmatic, and incidental break purposes associated with an authorized membership or MSBB/SCEC activity.
• No portion of MSBB may be used as a residence, dwelling, lodging facility, sleeping quarters, shelter, or place for overnight accommodation. Members may not establish, or permit another person to establish, living quarters or otherwise occupy any office or other area for residential purposes.
• 24/7/365 key-card access is a convenience for legitimate business use only and does not create or imply any right of residential occupancy. Overnight presence must be limited to bona fide business activity and may not include lodging or sleeping in an office, coworking area, common area, or other portion of the building.
• Members are responsible for ensuring that their employees, business designees, contractors, clients, guests, and invitees do not use MSBB for residential or lodging purposes. A violation may result in immediate removal from the building, suspension of access privileges, and/or termination of membership.
Renovations & Modifications
• Members will not make any structural alterations nor add or remove fixtures nor interfere with any electrical installations on the premises. Requests for structural alterations must be made in writing to the MSBB Manager. No work can begin on any renovations until approved by the Sunrise County Economic Council. All quotes for work to be done and the work itself, if approved, will be paid for by the member.
• Any signage, posters, additional décor by members must be respectful and non-offensive. MSBB is committed to maintaining a pleasant, fair, and safe environment for all who occupy and visit 19 Main Street, Machias.
• The member understands that any fixed/permanent modifications and improvements (e.g.: partitions/carpets/shelving, etc.) made or undertaken must be made at the member’s own expense and will, at MSBB’s discretion, become assets of MSBB and must remain on site when the Lease Agreement expires or be removed, and the area restored to its original condition.
• The member understands that they are responsible to meet, at their cost, all occupational health and safety regulations applicable (especially OSHA building regulations) pertaining to any improvements or changes that they make or undertake to their area. MSBB makes no representation about the acceptability of the premises for member compliance with Occupational Safety & Health Administration requirements and such compliance is the member responsibility.
• Members accept the suite in its current condition at the time of signing the agreement.
• Members must request painting needs through the MSBB Manager. Requests must be made in writing. MSBB will need to confer with Sunrise County Economic Council to ensure the proposed color scheme is compatible with the rest of the common areas. No painting of suites may be done until fully authorized by SCEC and painting, if approved, must be performed by someone authorized by MSBB.
• Members must pay all up-front costs of any additional furnishings, fittings, finishes, fixtures and renovations required.
Suite Maintenance/Repairs
If something in your leased areas is in need of repair or maintenance, please contact the MSBB Manager immediately. The MSBB Manager can provide you with a timeframe regarding MSBB’s coordination and completion of repairs and maintenance requests.
Meeting Areas & Conference Rooms
To book a conference or meeting area, please contact the MSBB Manager and/or request via booking platform. There is no guarantee to a specific meeting rooms’ availability.
Parking
Public Parking is available behind MSBB, along the river and along Main Street. Parking is free.
Personal Belongings at the Facility
Members are requested to store all personal belongings in their leased area unless alternative arrangements have been made with the MSBB Manager. MSBB insurance covers the cost of structures and MSBB-owned furniture and equipment, and does not cover contents owned by members. All members must maintain the required liability coverage continuously throughout their membership. See the Continuous Liability Insurance Requirement section for the coverage and documentation requirements.
Mail and Package Delivery/Handling
Mail is sorted by the MSBB staff and placed in your mailbox or office. Please see the MSBB Manager if you need assistance with postage; postage for items mailed on your behalf will be charged to you on your next rent invoice. Packages will be received during open hours and placed in the office member's office or safely stored in the main office (Room 101).
Common Areas
The common kitchen area on Floor 1 is for all MSBB members. It includes a refrigerator/freezer, microwave, dish washer, sink, dishes, flatware, and a Keurig with coffee and tea pods. MSBB also has two river view patios (off Floor 1 and Floor 2) which are available to all members. There is a common area lounge on Floor 2 that is a relaxation area available to all members (also known as a “relax zone”). The entire open area on the first floor is accessible and available to all members and also used for training and networking events. The Floor 2 relax zone is intended for temporary breaks and quiet use associated with business activity; it may not be used for sleeping, overnight lodging, or other residential purposes.
Coworking members are encouraged to use the conference room or video conference booths on Floor 1 to conduct private phone calls/meetings.
Keys
Key cards and one set of metal keys will be provided by MSBB to office members, as well as key cards for team member designees at the business principal's request. Key cards and physical keys can only be copied by MSBB staff and can be ordered through the MSBB Manager. Cost for additional metal keys and/or security badges will be the member’s responsibility and will be included in the monthly rent invoice.
3. POLICIES AND RULES
Smoking
Smoking is strictly prohibited in all areas inside the MSBB or on the MSBB grounds.
Service Animals
Service Animals are allowed to accompany members or guests. A Service Animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability.
Assistance Animals
Assistance animals or pets are not allowed inside the MSBB or on the MSBB grounds, whether during or outside of normal business hours.
Fire Protection
MSBB maintains fire protection equipment and systems. Members should familiarize themselves with the exit locations and location of fire equipment, as required by OSHA. MSBB, 19 Main Street, has a mix of heat detectors and smoke alarms.
Security Monitoring
MSBB maintains and archives interior and exterior video security at 19 Main Street, Machias at all times. Business operations and building use shall remain confidential.
Member, Employee, Designee & Guest Conduct
MSBB is a shared professional environment. Members and all persons they admit to or authorize to use the building are expected to conduct themselves in a professional, business-like, respectful manner and in a way that supports a safe, inclusive, productive environment. Conduct that unreasonably interferes with another person’s ability to work, meet with clients, use the facility, or participate in MSBB activities is prohibited. Prohibited conduct includes, but is not limited to:
• Harassment, discrimination, intimidation, bullying, hate speech, or other unwelcome conduct that demeans, belittles, humiliates, threatens, or interferes with another person, including conduct based on any characteristic protected by federal, state, or local law.
• Fighting; threats or acts of violence; stalking; aggressive behavior; unwanted physical contact; or obscene, abusive, threatening, or sexually harassing language, comments, images, or gestures.
• Theft, intentional damage, unauthorized removal or possession of another person’s or organization’s property, unauthorized entry into another member’s office or workspace, or unauthorized access to another person’s records, files, devices, mail, or confidential information.
• Illegal activity on MSBB property; unlawful manufacture, possession, use, sale, distribution, or transportation of illegal drugs; or being impaired by alcohol, illegal drugs, or other substances in a manner that creates a safety risk or materially disrupts the professional environment. Alcohol may be consumed on the premises only when expressly authorized by MSBB/SCEC for an approved event or activity.
• Bringing or possessing unauthorized firearms, explosives, or other weapons on MSBB property, or using any object or material in a threatening or unsafe manner.
• Disregarding safety, fire, health, or security requirements; tampering with safety or security equipment; intentionally bypassing building access controls; propping secured exterior doors open; or sharing keys/key cards with unauthorized persons.
• Displaying, transmitting, or accessing sexually explicit, discriminatory, threatening, or other offensive material in shared spaces or in a manner visible or audible to others; or engaging in repeated disruptive noise, behavior, or activity that unreasonably interferes with other members, staff, clients, or visitors.
• Retaliating against any person who, in good faith, reports a safety, harassment, security, conduct, or policy concern or who cooperates with MSBB/SCEC in reviewing such a concern.
Members are responsible for the conduct of their employees, business designees, contractors, clients, guests, and invitees while at MSBB and for taking reasonable steps to ensure that persons they admit to the building understand and follow applicable MSBB rules. Members and guests are also expected to respect the privacy and confidential business information of others in the shared-work environment.
Reporting Concerns & Enforcement
Members should promptly report unsafe, threatening, harassing, illegal, suspicious, or otherwise inappropriate conduct to the MSBB Manager or other designated SCEC staff. Emergencies or situations presenting an immediate threat to health or safety should be reported to 911 or appropriate law enforcement first. Reports will be handled as discreetly as reasonably practicable, consistent with the need to review and respond to the concern.
MSBB/SCEC may respond to conduct concerns in a manner appropriate to the circumstances, including providing direction or a warning, requiring a person to leave the premises, restricting or suspending building access or key-card privileges, imposing reasonable corrective conditions, or terminating membership or access to services. Serious, threatening, illegal, harassing, violent, or repeated misconduct may result in immediate action without prior warning. Nothing in this section limits MSBB/SCEC’s ability to contact law enforcement or other appropriate authorities when warranted.
Hazardous Materials
Members shall not (either with or without negligence) cause or permit the escape, disposal or release of any hazardous or toxic substances in, on or under the Leased Premises, except in compliance with all Environmental Rules applicable to the Leased Premises, now in effect or hereafter enacted. Tenant agrees that the Leased Premises, at all times during its use and occupancy thereof, shall be kept and maintained so as to comply with all Environmental Rules applicable to the Leased Premises, pertaining to the use, storage and disposal of all Hazardous Substances. See the original Lease Agreement for further details.
Payment of Accounts
The payment of member’s MSBB accounts are due the first day of each new month. Monthly Memberships renew automatically every 30 days on the first of the month. Member’s credit/debit card on file will be charged unless otherwise arranged. Members who are experiencing financial difficulty in their business that is likely to affect due payment of MSBB accounts are encouraged to speak to the MSBB Manager as soon as the problem is anticipated (e.g.; before the account is due).
Wi-Fi Network & Facilities Use
Any member or individual connected to MaineStreet Business Building and/or Sunrise County Economic Council networks is prohibited from using the network or facilities for illegal activity or from accessing, displaying, transmitting, or sharing sexually explicit, threatening, discriminatory, or other offensive material in shared spaces or in a manner visible or audible to others. All network and facility use is subject to the Member, Employee, Designee & Guest Conduct standards in these Terms. Members agree to promptly report illegal, unsafe, threatening, harassing, or otherwise inappropriate behavior they observe at MSBB.
Website Data and Cookies
MaineStreet Business Building will not sell or give out your personal information for any reason. MaineStreet Business Building and its website keep cookies only for the use of user navigation while on mainestreetbusiness.org.
4. GOVERNING LAW
All aforementioned Terms are governed by and construed in accordance with the laws of Maine. Any disputes shall be subject to the exclusive jurisdiction of the courts of Maine.
All members of MaineStreet Business Building (members at 19 Main Street, Machias, Maine) accessing and participating in MaineStreet Business Building property and services agree to these Terms and acknowledge that they have read and understood them. Members are responsible for ensuring that their authorized employees, designees, contractors, clients, guests, and invitees comply with applicable provisions while using MSBB property or services. Failure to comply with these Terms may result in restriction, suspension, or termination of access to MaineStreet Business Building and/or its services.
Revised September 14, 2026
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